Shipping & Returns
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Delivery times may vary depending on your location and local carrier services. Estimated shipping times are provided at checkout but are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
International Shipping
We proudly ship worldwide. International customers may be responsible for customs fees, import taxes, or duties depending on their country’s regulations.
Shipping Delays
While we work hard to ensure timely delivery, delays caused by carriers, customs, weather conditions, or high order volumes may occasionally occur.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Return & Exchange Policy
We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Returns
Items may be returned within 14 days of delivery. To be eligible for a return, the item must be unused, in original condition, and in its original packaging.
Exchanges
We only replace items if they arrive defective, damaged, or incorrect. If you need an exchange, please contact our support team with photos of the item and packaging.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, customization, or clearance sale conditions.
Refunds
Once your return is received and inspected, we will notify you regarding the approval status of your refund. Approved refunds will be processed back to the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact
For any return or exchange requests, please contact our support team and include your order number for faster assistance.